Indeed, Moodle LMS is open-source and the LMS itself is free of charge and available for anyone to download and use. Eummena, as a Premium Moodle Partner, is offering value-added services on top of Moodle LMS, like hosting, training, bespoke development, etc. In this context, part of our income goes back to the Moodle project, to keep Moodle-LMS free for the world. So, when you work with a Premium Moodle Partner, you give back to the community and you become an active supporter of Moodle projects in general.
With all Eummena plans, we offer 3rd-level support for your LMS, that ensures the hassle-free operation of the LMS with a 99.95% uptime. On top of that, all our new clients are registered with our helpdesk where they can get all the support they need. On top of that, we currently offer with all our plans, an initial amount of support credits free of charge.
All our packages support 20% of concurrent users, which means users that are logged in the LMS at the same time. Our technical team will monitor your LMS constantly to make sure that we handle unexpected peaks in usage and we will advise you for the best course of action.
Based on our experience with different types of clients, we have included a specific amount of storage in each package, that should cover your needs based on the amount of active users you purchase. Of course we can extend the storage if need be.
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